Privacy Policy - MagicMind AI Labs Ltd.

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Privacy Notice

Effective Date: July 01, 2024

At MagicMind AI Labs Ltd, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal information when you engage with our services, including IT Systems including AI, IT services, digital marketing & analytics, branding, and smart home solutions.

By using our website or services, you consent to the practices described in this Privacy Notice.

1. Information We Collect
We may collect the following types of personal information when you interact with our services:

Personal Identification Information: Name, email address, phone number, job title, company name.
Technical Information: IP address, browser type, device type, and usage data (e.g., how you interact with our website and services).
Transaction Information: Billing details, service-related communications, and contract information.
Marketing and Analytics Information: Data related to your engagement with our digital marketing campaigns, website visits, and analytics.

2. How We Use Your Information
We use your personal information for various purposes, including:

To provide and improve our services: We use the information to deliver IT solutions, manage and enhance your experience with our IT services, AI systems, smart home solutions, and other offerings.
Customer Support: To assist with inquiries, provide technical support, and address service-related issues.
Marketing and Communication: We may use your contact information to send updates, promotional content, or newsletters. You can opt out of these communications at any time.
Analytics: To track the performance of our digital marketing efforts, analyze website traffic, and improve the effectiveness of our content and services.

3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:

Service Providers: Third-party vendors who assist us with hosting, analytics, payment processing, and other operational services.
Business Partners: To support collaborations related to IT systems, smart home solutions, or digital marketing campaigns.
Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or prevent fraud.

4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we will securely dispose of it.

6. Your Rights
Depending on your location, you may have the right to:

Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete personal information.
Deletion: Request the deletion of your personal information, subject to legal obligations.
Opt-out of Marketing: Unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.

To exercise these rights, please contact us at [email protected].

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of such third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated effective date. Please review this notice periodically to stay informed about how we are protecting your information.

10. Contact Us
If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:

Representative Office: MagicMind AI Labs Ltd
Address: Lotus Avenue, Central Flacq, 40606, Mauritius
Email: [email protected]

By continuing to use our services, you agree to the terms of this Privacy Notice.